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Brand and web

A rebrand is an operations job before it's a design job. Every proposal, agreement, dashboard, invoice and sign has to carry it, and most rebrands stop at the logo.

Our operations founder has led every rebrand her company has done, across two brands and thirteen acquired companies, along with the websites and the marketing stack behind them.

01 / The problem

The logo changed. Nothing else did.

Most rebrands are delivered as a file. A logo, a colour, a typeface, and a PDF explaining how to use them. Then the company discovers the brand lives in four hundred places: contracts, quotes, invoices, email signatures, proposal templates, the client portal, the vehicles, and the forms a regulator requires in a specific format.

Six months later half the documents are old and half are new, and no one is sure which version is current. A brand that isn't applied isn't a brand. It's a file.

The same is true of a website. A site that looks good and can't be found has no job. A site that ranks and doesn't convert has a different problem. Both are fixable, and neither one is fixed by design alone.

02 / What we do

Everything this covers.

Brand systems

  • An identity applied across every document a company sends
  • Proposals, agreements, invoices and dashboards
  • Templates that refresh from a controlled source, so a wording change reaches everybody
  • Rebranding acquired companies onto one identity
  • Rollout sequenced so the company is never visibly half changed

Websites

  • Design and build
  • Service and product pages that each target something specific
  • Technical SEO, schema and structured data
  • Page speed and Core Web Vitals, which are ranking factors and not a nicety
  • Analytics and conversion tracking wired up from day one

Search

  • Keyword strategy aimed at terms that convert instead of terms with volume
  • Google Business Profile and local search
  • A landing page per service and per region
  • Structured data and schema, so a page can win the answer box instead of just a listing

Documents that carry the brand

  • Proposal, agreement and invoice templates built from one controlled source
  • A wording change made once and propagated everywhere
  • Templates a person who isn't a designer can still use correctly
  • Formats that satisfy a regulator or a client's brand requirements
03 / How it works

The order we do it in.

01

Inventory

Every place the brand appears, including the ones no one remembers. This list is always longer than the client expects, and it's the part that gets skipped.

02

Design the system

Not just a logo. Type, colour, document templates, and the rules for applying them, built so a person who isn't a designer can still produce a correct document.

03

Roll out in order

Client facing first, highest volume first, sequenced so the company is never caught looking half rebranded.

04

Wire it to the pipeline

Site, CRM and proposal flow connected, so marketing produces measurable leads instead of impressions.

04 / Fit

Who this is for.

A good fit

  • Companies that have outgrown a logo made at the start
  • Businesses that acquired companies and now run three identities
  • Anyone whose website can't be found for what they sell
  • Companies where every proposal is assembled by hand
  • Businesses with no connection between marketing and their CRM
  • Operations whose documents need to look consistent to a regulator or a client
05 / Questions

What people ask about this.

How long does SEO take to work?
For a new site on a domain with no history, three to six months for specific long tail terms and longer for anything competitive. Anybody promising page one in weeks is either selling ads or selling nothing. What can happen quickly is a Google Business Profile in local results, and pages that rank for narrow terms where a buyer is already looking for exactly what you do.
Can you rebrand without stopping the business?
Yes, and that's the whole job. The rollout is sequenced: client facing and high volume documents first, internal and low volume last, with templates driven from one controlled source so a change propagates instead of being reissued by hand. The failure mode to avoid isn't a bad logo, it's six months of two identities running at once.
Do you do the design work yourselves?
Yes. Brand, document systems, site design and build, and the marketing stack behind it. Where a job needs specialist production, such as large format or photography, we bring it in and manage it, and we say so up front instead of quietly subcontracting.
06 / Related

The work next door.

These almost always come up together. An audit that finds a process problem usually finds a data problem underneath it.

Start here

Start with the audit.

Every business is different, so we scope the audit that way. We spend time inside your operation and watch the work actually happen. You get a written map of every valley, what it costs you a year, and what it would take to flatten it. That document is yours whether or not we build anything.

Emailadaignault@peaksnvalleysconsulting.com
Phone(250) 423-9511
FoundersKamila Domanska · Alex Daignault
Based inNelson, British Columbia
ServingCanada and the United States